In Episode #5 of the Support Leaders Podcast, we interview Kathryn Castle, Head of Technical Support Engineering EMEA for Optimizely. We discuss how she started teaching English after studying...
5: Kathryn Castle, Head of Technical Support Engineering EMEA, Optimizely
In Episode #4 of the Support Leaders Podcast, we interview Lauren Cowher, Director of Customer Experience at Havenly. We talk about her experience at Princeton, working in healthcare, going...
4: Lauren Cowher, Director of Customer Experience @ Havenly
In Episode #3 of the Support Leaders Podcast, we interview Andrew Spittle, Happiness Engineer at Automattic. We talk about his first experience using WordPress and building a company in...
3: Andrew Spittle, Happiness Engineer @ Automattic
In Episode #2 of Support Leaders, we interview Zach Bouzan-Kaloustian, Director of Customer Support at DigitalOcean.Â We talk about his time at Foursquare, Fab.com, and then growing with the team...
2: Zach Bouzan-Kaloustian, Director of Customer Support @ DigitalOcean
In Episode #1 of Support Leaders, we interview Antonio King, aka “Tones,” the Director of Experience at Shinesty.com. We talk about customer support as the one night stand vs....
1: Antonio King, Director of Experience @ Shinesty
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